01/31/2011 AT 07:05
Period 10 (12 December to 8 January) included more severe winter weather and the coldest December ever recorded in Great Britain. Robin Gisby, director of operations and customer services, said: "During the recent tough weather, many passengers saw disruption to their journeys. Whilst most trains ran and we kept all the major routes open, passengers and freight users did not receive the high levels of service they have come to expect and rightly demand.
"We endeavoured to run as many trains as possible and sometimes put capacity ahead of punctuality. Working closely with train operators, Network Rail is looking at what we can do to further reduce the impact of extreme weather on passenger journeys and improve the flow of information to passengers."
Work started this week to prepare for the construction of a new entrance and ticket office at Wandsworth Town station, providing better facilities for passengers.
Virgin Trains had record sales during the run-up to Christmas, despite some of the worst December weather for more than 40 years.
Signalling Solutions Ltd, a 50-50 joint venture company formed by Alstom Transport and Balfour Beatty Rail, has received from Network Rail, the UK main line infrastructure operator, two contracts of a total of nearly €29 million for modernisation of signalling equipment in London.
Almost 93% of services on Britain's railway ran on time during the last reporting month – mid September to mid October - matching last year's 'best ever' record for train performance during the seventh period of the year.
South West Trains, part of the Stagecoach Group, remains one of Britain's most punctual train operators, according to the latest official performance data released today by Network Rail.
Almost 94% of service on Britain's railway during September ran on time, with Chiltern Railways being the most punctual.
Alstom and Virgin Trains have unveiled a new look for one of the fifty-two high-speed tilting Pendolino trains serving the West Coast Main Line.
Britain's railway saw record punctuality in August 2010 with 94.2% of trains running on time. One train operator, c2c, recorded almost 99% of services on time – another new record.
A new car park for rail passengers using Warrington Bank Quay station opens on 4 September. Located a short walk from the station in Slutchers Lane, the car park, (car park 2), has 200 spaces.
Construction work started at Staines station on 16 August to provide passengers with step-free access between the station entrance and the platforms to make the railway more accessible for everyone.