09/30/2010 AT 18:53
The figures were released today in Network Rail's regular monthly report on train performance. During the period from 22 August to 18 September, 93.5% of services arrived on time. This compares to 93.6% in same period last year.
Robin Gisby, director of operations and customer services, said: "September has been a good month for delivering a high-quality, punctual service to the millions of passengers and freight users who rely on train services every day."
In all, 13 of the 19 operators saw their performance improve compared to the same period last year, with Virgin Trains seeing the biggest improvement (up to 91.3% from 89.0% last year). The rest saw marginal movements in performance with no operator seeing significant movement (more than three percentage points).
Mr Gisby concluded: "Performance for services using the East Coast main line is presently running below the very high standards we set ourselves. Working closely with the train operator, joint action plans are in place, and we expect performance to improve over the coming months."
Alstom and Virgin Trains have unveiled a new look for one of the fifty-two high-speed tilting Pendolino trains serving the West Coast Main Line.
Britain's railway saw record punctuality in August 2010 with 94.2% of trains running on time. One train operator, c2c, recorded almost 99% of services on time – another new record.
A new car park for rail passengers using Warrington Bank Quay station opens on 4 September. Located a short walk from the station in Slutchers Lane, the car park, (car park 2), has 200 spaces.
Construction work started at Staines station on 16 August to provide passengers with step-free access between the station entrance and the platforms to make the railway more accessible for everyone.
Network Rail today announces the first step in a new approach to engage with businesses looking for commercial space, development opportunities or retail space at Britain's largest stations.
More than 200 apprentices have started work for real at railway depots across Britain after completing their first year at Europe's largest engineering training facility at HMS Sultan in Hampshire.
The number of trains arriving on time hit a new record high for May with almost 94% of trains across the country arriving punctually.
Passengers have enjoyed the best train punctuality ever recordedą on Britain's railways as 91.5% of train services arrived on time over the past year (1 April 2009 to 31 March 2010). The highest since records began almost 20 years ago (1992).
Plans to develop one of the most sustainable office buildings in the country were given the go-ahead as Network Rail's new national centre received the stamp of approval from Milton Keynes' planning authority.
Virgin passengers have given a big thumbs up to the trains, staff and value for money for price of ticket, but they have made clear they desperately want to see the same standards at stations. These details are contained in the latest National Passenger Survey from rail watchdog Passenger Focus.