09/10/2010 AT 08:51
The Fenchurch Street operator saw train punctuality hit almost 99% in August with 98.8% of services on time, with Merseyrail at 97.7% and London Overground at 96.8%.
The figures were released today in Network Rail's regular monthly report on train performance. During the period from 25 July to 21 August, 94.2% of services arrived on time. This compares to 94.0% in same period last year.
Robin Gisby, director of operations and customer services, said: “August has been an excellent month for delivering a high-quality, punctual service to the millions of passengers and freight users who rely on train services every day.”
In all, 10 of the 19 operators saw their performance improve compared to the same period last year, with Virgin Trains seeing the biggest improvement (up to 93.0% from 89.6% last year). The rest saw marginal movements in performance with only three operators seeing significant movement (more than three percentage points).
A new car park for rail passengers using Warrington Bank Quay station opens on 4 September. Located a short walk from the station in Slutchers Lane, the car park, (car park 2), has 200 spaces.
Construction work started at Staines station on 16 August to provide passengers with step-free access between the station entrance and the platforms to make the railway more accessible for everyone.
Network Rail today announces the first step in a new approach to engage with businesses looking for commercial space, development opportunities or retail space at Britain's largest stations.
More than 200 apprentices have started work for real at railway depots across Britain after completing their first year at Europe's largest engineering training facility at HMS Sultan in Hampshire.
The number of trains arriving on time hit a new record high for May with almost 94% of trains across the country arriving punctually.
Passengers have enjoyed the best train punctuality ever recordedą on Britain's railways as 91.5% of train services arrived on time over the past year (1 April 2009 to 31 March 2010). The highest since records began almost 20 years ago (1992).
Plans to develop one of the most sustainable office buildings in the country were given the go-ahead as Network Rail's new national centre received the stamp of approval from Milton Keynes' planning authority.
Virgin passengers have given a big thumbs up to the trains, staff and value for money for price of ticket, but they have made clear they desperately want to see the same standards at stations. These details are contained in the latest National Passenger Survey from rail watchdog Passenger Focus.
Train punctuality and reliability over the autumn hit record levels this year with delays caused by infamous, 'leaves on the line', cut by 40%.
Passengers have flocked to Virgin Trains in record numbers in the first full year of the Virgin High Frequency (VHF) service. Under VHF, launched on 14 December 2008, Virgin Trains has carried 25.4 million customers, attracted by the 30 percent step-up in train frequency and faster journey times.