08/14/2010 AT 12:37
The project, which is part of the national Access for All programme, will include the installation of a new footbridge and two new lifts, plus improvements to lighting and CCTV, making it easier for passengers to mover around the station. The work is expected to be completed in Spring 2011.
Richard O'Brien, Network Rail's route director for Wessex, said: “Good rail links are vital for connecting people and businesses. Passengers in Staines rely on rail for 2.7m journeys every year reflecting its importance to the community and local economy. Once finished, this investment will make a big difference for passengers, especially those with reduced mobility, small children or heavy luggage, and will make the railway easier to use, safer and more accessible for everyone.”
Malcolm Page, station development manager for South West Trains added: "We welcome the access improvement work that will benefit all our passengers at Staines station and make it easier for all to use the station safely and easily. This is the latest improvement scheme that will complement the new shop, toilet and waiting room."
There remains a high level of satisfaction amongst South West Trains passengers, according to an independent passenger survey released today by national transport watchdog, Passenger Focus.
Stagecoach Group's two rail franchises, East Midlands Trains and South West Trains, have received awards for safety, improved levels of performance and passenger satisfaction.
Commuters cycling to Surbiton Station can enjoy their train journey knowing their bikes are safe and secure following the introduction of a new cycle lock up.
New ticket prices effective from 2 January 2010 will also see no increase in the average fare paid by passengers across the South West Trains network.
Work to allow freight containers to be transported by rail from the Port of Southampton across the country in a quicker, cheaper, greener and more practical way will take place from Saturday 5 December to Sunday 10 January.
Budget train service megatrain.com has doubled the number of low-cost seats available on routes from Portsmouth and Southampton to London.
On Sunday 21 June the London to Brighton Bike Ride will take place. If you think about travelling with a bicycle on this day, please note that Southern and First Capital Connect Rail Services will operate with restrictions.
For the first time ever the west side of Oxford Street, the world's top shopping destination, will closed to traffic over the second May bank holiday weekend. On
There will be lots more room for parking at Micheldever station as work to create 32 additional spaces has completed.
Passengers' overall satisfaction with us has jumped two per cent from last autumn to 87% - this is the highest passenger overall satisfaction rating achieved so far.