04/15/2010 AT 08:00
The launch of the new product comes in response to Virgin Trains reporting an increase in passengers traveling at weekends to events, such as sports matches. The product offers more cost effective and pleasurable train travel for small groups going to sporting events, gigs, or simply visiting friends. The new group ticket is aimed at groups of between three and eight people traveling together on the same train(s) where the first two passengers pay the full applicable Advance fare with the subsequent third through to eighth passenger receiving a 10% discount on their own Advance fare.
Says Jim Rowe, Senior Communications Manager at Virgin Trains, “We are always looking at ways to innovate and offer better deals, so are keen to monitor how popular this new ticket will prove to be with our passengers… half the enjoyment comes from the journey…Quicker journey times, no traffic, free WI-FI and now cheaper tickets – what better way to make a journey!”
This week saw passengers on Virgin Trains able to relax and enjoy their journey even more with the option of free luxury hand massages on board. In partnership with lastminute.com teams of qualified beauty specialists walked the aisles on selected London to Manchester trains.
Virgin passengers have given a big thumbs up to the trains, staff and value for money for price of ticket, but they have made clear they desperately want to see the same standards at stations. These details are contained in the latest National Passenger Survey from rail watchdog Passenger Focus.
Romantic weekends away are top of the present list for the nation this upcoming Valentine's Day. With locations such as the Lake District and London amongst the most popular destinations for Virgin Trains passengers, tickets are selling fast.
Staff at two Virgin Trains' stations have been praised for outstanding customer service by judges in the Cheshire Best Kept Stations awards.
Passengers have flocked to Virgin Trains in record numbers in the first full year of the Virgin High Frequency (VHF) service. Under VHF, launched on 14 December 2008, Virgin Trains has carried 25.4 million customers, attracted by the 30 percent step-up in train frequency and faster journey times.
Following the introduction of a new West Coast timetable last year, there are relatively few changes this December with the basic pattern of service remaining the same.
The new multi-storey car park at Wigan North Western station will open on Monday 7 December. The expanded car park will provide an additional 135 parking spaces, making a total of 403 spaces available at the West Coast station.
Virgin Trains in partnership with Network Rail is doubling the number of car parking spaces available for rail passengers at Stafford station. When the new car park completed it will provide an additional 272 car parking spaces. The new 522-space car park is expected to be completed in late 2010.
Virgin Trains' West Coast rail franchise has just recorded its best ever train performance. In the four weeks ending 17 October 93.4 percent of trains arrived on time at their destination, beating the previous record of 91.3 percent in May 2006.
A Virgin Trains' Pendolino tilting train, designed, built and maintained by Alstom, has become the first of the 52-strong fleet to clock up a million-and-a-half miles.