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More tickets types available from ticket machines

07/23/2008 AT 11:18

It will give us the largest fleet of ticket vending machines of any train operating company in the country. In total we have invested £12m on these new ticket machines and software upgrades.

From our self-service machines you can buy:
- 7-Day Season Tickets
- Tickets with Railcard discounts
- A wide range of tickets to most UK destinations
- London Underground tickets inside London Fare Zones Area
- Day Return tickets to London, including One Day Travelcards
- Daily car park tickets.

Most of the machines accept cash and all machines accept credit and debit cards (with secure Chip and PIN payment). Where machines are installed at a station at least one machine will accept cash.

By the end of 2008, these machines will be upgraded to offer the following additional features:
- ‘Tickets for tomorrow' allowing you to buy Standard Day Single and Return (peak) tickets in advance of your day of travel
- ‘Tickets on departure' allowing you to book online or through our Customer Service Centre and then pick the tickets up from the ticket machine at the station
- this includes our new Advance fares
- Monthly Season Ticket renewals.

From the middle of next year, you will also be able to buy the following from these machines:
- Weekly car park tickets
- Combined train and admission tickets (for example tickets to THORPE PARK, Chessington World of Adventures, LEGOLAND, Hampton Court Palace, Windsor Castle, Stonehenge, Portsmouth Historic Dockyard). These tickets usually include a discount on the entry to the attraction.

New national fare structure for 2008

Since 18 May 'Apex' and 'SuperAdvance' tickets will be replaced by 'Advance' tickets. These tickets will have common terms and conditions with all Train Operating Companies and Railcard discounts will be available for most national Railcards.

£200,000 joint investment at stations

Twelve of our stations have had new fencing installed in a £200,000 joint project with Network Rail.

Significant crime reduction across our network

Crime on the our network fell by 12.2% in 2007 compared with recorded crime in 2006.

General information on Christmas and New Year

On Monday 24, Thursday 27, Friday 28 and Monday 31 December 2007 normal weekday restrictions apply to Cheap Day Returns, Super Off-peak Returns, Day Travelcards (Off-peak and Super Off-peak) and Railcard reductions.

Timetable changes for December

From 9 December 2007 we are making a number of important timetable changes, as part of the new franchise. Full details will be in the next issue of e-motion. In the meantime, here is a brief summary of the main changes:

More megatrain.com destinations

Stagecoach Group is expanding its budget rail service megatrain.com to more stations on our network. Megatrain.com services, which offer fares from just £1, will now be available for travel to and from Axminster, Honiton and Havant, offering an additional 370 bargain seats a week.

Smoking to be stubbed out at stations

To bring the company in line with government legislation, from 1 July 2007 smoking at our stations will be banned.

New facilities for passengers at Basingstoke

As part of our commitment to improving the stations across the network, we have teamed up with Café Destino to introduce new facilities at Basingstoke station.

Nomination for Thames Ditton station supervisor

South West Trains is chuffed at the news that Ron Cox, Station Supervisor Thames Ditton, has made the short list at the National Transport Awards for the Frontline Employee of the Year award.

More capacity for bicycles at Guildford station

The investment in improved facilities at Guildford station has continued with the installation of more cycle storage.

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